What can I check if I am having difficulty authenticating via Referring URL?


If you receive an error message when trying to connect to an EBSCOhost product, it may be caused by software on your computer which blocks referring URLs. The Referring URL authentication method is based on the web address a user is linked from, to EBSCOhost.

To check whether you are blocking referring URLs, please click this link:

http://search.ebscohost.com/testauth.aspx

If you do not see any value next to "Referring URL=" you are blocking referring URLs. Some software products can block referring URLs.

Here is a list of software products with instructions on how to allow referring URLs:


If you continue to experience authentication difficulties when using a referring URL, Click here for addresses to add to your configuration file.



ID: 1535
Topic: Authentication, Troubleshooting
Services: EBSCOhost Research Interface
Link: http://support.epnet.com/knowledge_base/detail.php?id=1535
Updated: February 2014

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