What are the preferred settings for Norton Internet Security/Norton Personal Firewall to access the EBSCOhost Web databases?

Norton Internet Security / Norton Personal Firewall:

  1. Launch the Norton Personal Firewall/ Norton Internet Security product from Start>Programs or by right-clicking the icon in the system tray (bottom right of screen).

  2. Click Privacy Control from the Status & Settings tab.

  3. Click Configure.

  4. Click Custom Level.

  5. Make sure Cookie Blocking is set to None.

  6. Uncheck Enable Browser Privacy.

  7. Click OK twice and close the program.

  8. Close and reopen browser.

  9. Go back to website.

See also:

What can I check if I am having difficulty authenticating?

ID: 4370
Topic: Troubleshooting
Link: http://support.epnet.com/knowledge_base/detail.php?id=4370
Updated: June 2011

  • Currently 0.00/5

Was this information helpful?
Please enable cookies and restart browser to vote.

Find tutorials, FAQs, help sheets, user guides, and more at http://support.ebsco.com.

« Back

Knowlede Base Training Support News Customer Success Contact