EBSCO Support
* Training      * Tutorials      * International Resources

Training

EBSCO Training Tools

Online Tutorials

Browse our repository of Adobe Flash tutorials (with audio) for end-users and library administrators, covering topics from EBSCOhost Basic Searching through how to set up a profile in EBSCOadmin. Most tutorials are from three to four minutes in length.

Trainer Guides

Need help preparing for an upcoming training of your administrators, teachers, or librarians on EBSCO products? These guides include preparation and presentation tips, a complete content outline, a sample evaluation form, and a list of recommended handouts.

Custom Training

Looking for a training session, online courses, or training materials more customized to your organization's unique needs? Our experienced instructors and course developers are happy to work with you. Contact customersuccess@epnet.com to arrange a consultation.

International Resources

Here you will find translated support documents available for printing and downloading. Resources include Tutorials, Help Sheets, User Guides, and posters. Check back often as languages are added.

Available languages: Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Farsi, French, German, Greek, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Turkish, Ukranian.

Online Training Courses

Online courses provide training and demonstration for users and administrators on a variety of EBSCO products and interfaces. Sessions are offered several times each month. Participants must have access to a computer and a phone connection.

User Guides

View these comprehensive reference manuals for EBSCO's key products and interfaces.

Help Sheets

Print these colorful hand-outs outlining dozens of specific functions and providing step-by-step instructions.

Competency-Based Trainings

Designed for the needs of customers within specific markets, EBSCO Publishing has developed a series of competency-based courses to help customers succeed with usage of electronic resources, as well as other key areas of library management.
Topics include:
  • Collaboration Strategies
  • Evaluating your Library with the Balanced Scorecard
  • Leadership Skills for Librarians
  • Curriculum Integration Workshop
For more information regarding competency-based courses, contact customersuccess@epnet.com.


Knowlede Base Training Support News Customer Success Contact